A PEEBLES support service for the elderly and people with learning and physical disabilities has ‘significant strengths’, a care inspector has found.

A representative of the Care Inspectorate made a short notice visit to Enhance Support and Care late last month.

The service currently provides personalised care to 42 people in and around the town, in their homes and in community settings. The inspector deemed the service ‘very good’ – the second highest rating – for supporting people’s well-being, its leadership and for the staff team.

The report said: “People experienced warmth, kindness and dignity in how they were supported and cared for. People’s choices were respected and promoted. There were effective visit scheduling systems in place. People are given a weekly rota so they knew which staff member would be undertaking each of their visits and what time the visit would be. This prior notice showed respect for the people and reduced anxiety.”

One supported person told the inspector: “The service is excellent – they look after me very well, most helpful in every way. I look forward to them coming.”