![[L-R] Lynne Seebaluck and Laura Owens of Specsavers Home Visits <i>(Image: Specasavers)</i>](/resources/images/20510010.jpg?type=mds-article-962)
SPECSAVERS Home Visits partners who visit homes in the Borders have celebrated over three decades of customer care.
Directors Lynne Seebaluck and Laura Owens, who lead the company’s home visits service across the Borders, Edinburgh and the Lothians, have marked a combined 35 years with the company.
Ms Seebaluck, who began her career as an optical assistant in East Kilbride, said: “I have had such a varied career with Specsavers and there are so many people to thank for making my career such a rewarding one.
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"From the directors I’ve worked for over the years, to the great teams I have worked with, even my husband David, who also works for Specsavers.
"Since I joined as the partner for the Home Visits team, it’s been incredible being able to pay a visit to so many amazing customers.
"They are so grateful for the service, and they always have super stories to share.
"I’d also like to thank our incredible team of opticians, optical assistants, dispensing opticians, schedulers and audiologists.
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"All of them are amazing and help us to provide the best care to the communities we work in.”
Having qualified as a dispensing optician, Ms Seebaluck progressed to a retail manager role at the Bellshill store, completing an ILM management course and a Hearing Aid Audiology diploma along the way.
Her career then took a further step forward in 2022, when she became a partner with the Edinburgh Home Visits team.
She now mentors colleagues working toward their own audiology qualifications.
Laura Owens, customer service director and fellow partner, began her journey with Specsavers 15 years ago in a customer service position before moving through a variety of roles including optical assistant, and later, leadership and management.
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Ms Owens said: “My journey with Specsavers has been both rewarding and transformative.
"I love that we’re not just delivering eye care and audiology services, we’re making a real difference in people’s lives and delivering total care, especially in the home visits space where many of our patients are vulnerable or isolated.
"Hitting this milestone, I’m also very excited about continuing to shape the future of our Home Visits team.
"My focus is on driving awareness and making eye and ear care more accessible to those who need it, while ensuring our teams feel supported and empowered."
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Ms Owens, who joined the Home Visits team in 2022, said none of their success would be possible without the dedication of those around her.
Ms Owens said: "I’d like to thank my incredible team both past and present for their dedication, resilience, and heart.
"Every success we’ve had is a reflection of their hard work and compassion.
"It’s truly a privilege to be part of a business that truly puts people first."
